INTRODUCTION

INABLR strives for transparency and trust. We are fully committed to this when it comes to your privacy.

It is important to us that you enjoy our products, services, and websites without compromising your privacy rights. We’d like to clearly explain our policy of how we collect and use your different types of personal and behavioral information, and the reasons for doing so.

INABLR is comprised of several companies and this policy applies to all companies within the group.

This policy applies to “users” and “customers” (or “you”) of INABLR; that is anyone interacting with any product or service from any of INABLR businesses.

This includes clients, event attendees, subscribers, registrants, website users, app users, and so on. Our policies will be updated from time to time. Please refer back to this policy regularly to keep yourself updated.

How we collect and store your data

We collect and store some information about you in order to deliver products, services, and information to you. The information you provide us, and that which we gather based on your activity, helps us deliver relevant content and create a seamless experience across our products and channels you may use.

Information we collect directly from you

We require certain information to provide you with our services and products that you have chosen. Examples of details are: name, date of birth, postal address (including postcode), email address, and phone number.

You can also volunteer to disclose additional information which may not be essential for us to deliver a service to you. By providing it, you help us to ensure we communicate with you in a way that’s most relevant and useful for you. We may also collect and ask for additional information when you use of our products or services via phone.

COOKIES

This Website may place and access certain Cookies on your computer. INABLR uses Cookies to improve your experience of using the Website and to improve our range of products and services.

INABLR has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times. All Cookies used by this Website are used in accordance with current international Laws. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies.

By giving your consent to the placing of Cookies, you are enabling INABLR to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended. This Website may place the following

Cookies: Type of Cookie – functionality cookies; Purpose – these are used to recognize you when you return to our website.

This enables us to personalize our content for you, greet you by name and remember your preferences you can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalization settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

Information we do not track

INABLR was established to serve the needs of the Muslim community and anyone who is seeking an overlap between social responsibility and financial services. Some information is sensitive, however. We do not track or collect any information regarding race, religion, ethnicity or political opinion.

Individuals under 16

INABLR does not intentionally process personal information from individuals under the age of 16. Users under the age of 16 will be told not to submit any personal details. We will make every effort to delete any details of such users where a parent or guardian has informed us that these details have been collected.

Do not track

We do not alter our data collection and use practices when we see a Do Not Track signal from your browser.

Third parties

We share some of that information with trusted third parties to ensure the delivery of our products and services, to give personalized recommendations on things we think will be of interest to you or when we are required to do so by contract or law.

Third parties include agents, subcontractors, sponsors, and other associated organizations. We have agreements in place with these third parties to ensure the information remains secure and limited in use to help us contact you with important services information, we occasionally work with third parties who provide additional information that you have agreed to share with them.

For example, if you’ve moved house or updated your phone number and we need to contact you with important service information, these third parties may give us access to your personal information, if you have allowed them to do so. When we send you an email or a push notification, these may be delivered by marketing platforms. As part of this service, certain information such as message opens, clicks, and formatting are recorded to help deliver the best email experience. In any communication you receive from us, through third parties, we make sure to identify ourselves and the third parties so you know who has access to your information.

When we test and launch new products, services, or offers, we may work with trusted third parties to support us. We may also employ third parties to carry out statistical analyses and conduct surveys on our behalf, to support our advertising and content production efforts respectively. Some third parties, including Google Analytics, may also share information about your interaction on our sites to help us personalize our services to you.

You can read more about how Google uses your Personal Information.

https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here. https://tools.google.com/dlpage/gaoptout.

If you have given us explicit permission, we may allow third parties such as advertisers or sponsors to contact you with information about their own products and services that may be of interest.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, to provide information for auditing purposes by official regulators, or to otherwise protect our rights.

Data retention

We securely store your information and hold it for as long as we need to in order to provide our services and products to you in accordance with

(i) applicable law, or  (ii) as long as is set out in any relevant contract you have with us. We review our retention periods for personal information regularly.

We generally hold information for up to 5 years, after our last interaction with you. It may be 7 years or longer if required for financial, tax, or legal reasons. If you request for us to no longer contact you with marketing communications, we will retain the minimum amount of information about you so that we can ensure we remove you from any future communications.

Please note that if you ask us to completely remove all information about you, and you subsequently use our products and services at a later date, we will no longer be able to recognize your previous request not to be contacted, which is why we would keep it and suppress it in line with industry standards.

Data transfer and storage

The internet is global and we work with third parties around the world. As such, collecting and using your personal information may involve the transfer of this information internationally.

By using our products and services you acknowledge and agree to your personal information being transferred in this way, including to jurisdictions outside the GCC. We maintain strict policies to ensure all information that is transferred is done so safely and securely.

Keeping your information safe

We take information security seriously and have policies and procedures in place to ensure the information we hold on you remains safe. We limit who has access to your information and ensure that those who do are bound by contracts to keep your information availability restricted and safe.

How we use your information

We primarily use your information for the purpose of delivering content, products, and services that you have chosen and to personalize our interactions with you. We may also use your information for our legitimate interests, where those interests are not overridden by your rights or interests. Our use of your information may include the purposes of:

Providing our products or services to you, in accordance with our contracts with you. In this case, it is necessary for us to use your information so that we can deliver the products or services you have chosen. These services may include the use of a third party specialized payment provider, banking partner, or software platform.

Managing your access to our websites, online content, and apps, and sending you information via push notifications, newsletters, and subscriptions if you have requested us to do so.

Sending you service notifications related to your product or service such as password resets.

Managing customer service queries and complaints.

Managing your privacy preferences and ensuring you only receive communications that you have requested, which may include using your details to suppress you from communications.

Sending you administrative emails about your account, reminders for upcoming events, service changes, or new policies. These updates, changes, and notifications are essential for the services that you have selected.

Detecting and reducing fraudulent activity and for other security-related purposes such as to help us protect against harassment, IP infringement, crime, or other security issues.

Ensuring our products (including websites and apps) are compatible with the browsers and operating systems used by most of our visitors.

Preventing users from posting illegal, offensive, or objectionable comments on our websites or social media channels.

Measuring customer and user response and engagement with our products and services such as online content, app usage, and engagement. This may include sharing your information with third parties who help us to analyze these matters.

Helping us improve our customer and user experience and supporting new product development. We may send customer satisfaction surveys and market research questionnaires for which we may share your information with third-party suppliers employed by us.

Running competitions and promotions.

We need your consent to use your information for some specific purposes such as marketing, brand response communications, and personalized advertising. Ways in which we will use your information if you consent are as follows:

We may send marketing communications via a range of channels including email and push notifications and you can opt-out of these at any time. If you give us marketing permission, we may contact you to tell you about special offers and related or similar products or services.

We may pass your information to specially selected third parties who would like to contact you with information regarding their own products and services such as other subscriptions, events, or content services. Those parties are responsible for their use of your data and you should read their privacy policies carefully. For more information on how we work with third parties please see the Third Parties section.

We will ask you if you wish to opt-out of such marketing when you first sign up to receive our products or services. You can also update your preferences at any time via your online account at myahmed.com or by contacting customer services (see Contact us). You can also opt-out of email marketing by clicking the unsubscribe link at the bottom of our emails. This does not apply to important service notifications such as payment confirmations or where we have some other legal basis for contacting you.

In order to deliver marketing messages that are relevant to you, we may use the information we hold about you, including details that we collate from your use of our services or third parties, such as more precise information on your location, to ensure that the marketing you see is of interest to you.

To create audience profiles for personalized advertising, marketing, or research and development on and off our apps and websites. See Audience profiling and social media sections below.

You have the right to object to any of the above uses of your information. Please contact us if you wish to do so. We will consider all objections and will try to meet your requests unless there are legal reasons where we deem that the use of your information is still appropriate. We will explain our decision to you in a timely manner.

Your Rights and GDPR

You have the right to ask for us to update, delete, or stop processing the information we hold about you. If you would like to exercise this right, please contact us through the contact information below.

Please note that there are circumstances in which complete erasure of your information or ceasing to process your information will not be possible for operational, legal, and business reasons. This may include if you remain a customer for whom we need to provide services, or if you wish us to no longer contact you for marketing purposes. In this case, we may need to retain some of your details securely in order to facilitate this request by, for example, keeping you on a “do not contact” or suppression list. This will be the only purpose for which your data will be used if this is the case.

We do not discriminate against individuals that exercise their data protection or privacy rights.

External links

This Privacy Policy only applies to INABLR’s use of data. Our websites, services, or products may, contain links to, use, or be on external sites. INABLR is not responsible for the privacy policies or the content of such sites and we strongly recommend that you read the privacy policies on any external sites you use. Similarly, if you are directed to our website from a third party we are not responsible for the privacy policy or practices of the third party. We strongly recommend you read their policy.

Social media

INABLR publishes content on social media platforms including but not limited to Instagram, Twitter, Facebook, and LinkedIn. We use both organic and paid methods to reach current and potential customers.

Organic methods include when we publish content onto a social platform so that they may appear in your social platform’s content, without being promoted or forced to appear more prominently.

Paid methods describe when we release content onto a social platform so that it will appear more prominently or be shown to users that do not currently follow INABLR’s social pages.

We may place one or more social media platform tags on our website in order to better understand how INABLR may be of best value to you by providing you with the most relevant products and content available.

Audience profiling

To enable us to personalize the services and content we deliver to you, we may use your information and interaction with our channels to create a profile as a part of a group or audience. This can be done both on our site and on those of third parties per our Third-party policy.

Targeted advertising

Within your selected preferences and privacy rights, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

For information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-itwork.

You can opt-out of targeted advertising by adjusting your profile settings at common digital platforms including:

Facebook – https://www.facebook.com/settings/?tab=ads

Google – https://www.google.com/settings/ads/anonymous Google – https://www.google.com/settings/ads/anonymous

Please note this list is not exhaustive.

You can also opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Group companies

There are a number of companies that make up INABLR. In accordance with the UK Data Protection Act 2018, the following members of INABLR are registered with the United Kingdom’s Information Commissioner’s Office as a data controller:

Data controller

Registered Office:

ICO Registered Number:

Company Registration Number:

You can contact the Information Commissioner’s Office at https://ico.org.uk/global/contact-us. See ICO full certificate here.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at connect@inablr.com or by mail using the details provided below:

Changes to this policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices, best practice, or other operational, legal, or regulatory reasons. These changes will be reflected in this statement, so you should check here regularly.

Last update: February 2nd 2021